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冠状病毒大流行的另一个受害者:自动电话

美联社

你是不是在禁闭和留在家里的命令中错过了什么?不,不是人类接触。连卫生纸都不行。

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行业专家说,自动电话是一种欺骗电话,也是信用卡公司催你付账单的唠叨电话。冠状病毒大流行造成数百万人失业,诈骗者也未能幸免。

提供自动呼叫屏蔽服务的YouMail称,美国4月份的自动呼叫次数为29亿次,低于3月份的41亿次和2月份的48亿次。4月份的日均通话量为9,700万次,低于3月份的1.32亿次和4月份的1.66亿次。谷歌AR“测量”应用程序将安卓手机变成虚拟测量毡新白涂料能减少空调需求吗?将在4个机场软推出联系人追踪应用

YouMail首席执行长亚历克斯?奎利奇(Alex Quilici)表示,主要原因是:许多全球呼叫中心已经关闭,或者人手减少。专家说,虽然想到诈骗是在呼叫中心而不是黑暗、令人毛骨悚然的地下室或车库中进行的,这可能有点奇怪,但这种情况经常发生,尤其是在印度和菲律宾这样的国家。

三月底,印度的封锁令生效后,奎利奇说:“我们看到电话的数量基本上是第二天的半天。”

这意味着,一旦呼叫中心重新上线,骗子可能会卷土重来。不过,行业组织和美国政府加大执法力度,可能会在诈骗者回来时略微降低这些电话的数量。近几个月来,联邦机构以疫情的紧迫性为由,重点打击了允许COVID-19骗子打电话的小型电信提供商。

许多人的手机上已经安装了免费的屏蔽工具,可以帮助消费者避开不想要的电话,所以不清楚有多少人注意到在过去几个月里诈骗和电话营销电话的数量有所减少。

《消费者报告》的政策分析师莫林?马奥尼表示:“我们从消费者那里听到的是,呼叫拦截工具在减少大量自动呼叫方面很有效,但一些不想要的呼叫会被忽略。”

自2018年末以来,针对美国联邦贸易委员会(Federal Trade Commission)接到的不必要电话的投诉一直在稳步下降,3月份同比下降了一半以上,至24万起。美国联邦通信委员会(Federal Communications Commission)收到的投诉总体上要少得多,但该委员会表示,3月份和4月份的投诉数量分别下降50%和60%,至7,500宗。

但这并不是说骚扰电话、电话诈骗和短信已经消失了

FTC在4月中旬的一篇博客文章中称:“虽然自动呼叫的报告总体上下降了很多,但我们现在听到的是有人假装是来自政府,或者是在宣传非法的医疗或保健服务。”

马奥尼预测,电话还会被接起,而且这不仅仅是诈骗行为。她说,有这么多的人失业,拖欠账单,债务催收公司将无情地催促他们尽快还款。

更多关于新型冠状病毒的新闻,请点击这里。关于冠状病毒你需要知道的事情如需更多关于COVID-19的信息,请拨打DOH热线:86517800本地1149/1150。

查询者基金会支持我们的医疗保健前线,目前仍在接受现金捐赠,可存入Banco de Oro的往来账户#007960018860,或使用此链接通过PayMaya进行捐赠。

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